résumé

Brandon Fiquett

Experience
Seattle, WA
Sr. Technical Account Manager
  • Primary technical point of contact for Enterprise customers
  • Actively engaging with Director and C-Level executives to understand business needs and operational concerns
  • Assisting in the Design/Architecture of AWS and hybrid cloud solutions
  • Providing recommendations on improving existing AWS implementations for better performance and cost savings
  • Ensuring customers’ applications are well designed and scale to the needs of the world’s largest events e.g., the Super Bowl, the World Cup and the Olympics
  • Working side-by-side with customer engineering teams to develop, migrate, and debug technical issues
  • Serve as voice-of-the-customer to AWS internal product and service teams
  • Continuously develop and apply specialty skills to help customers with operational best practices for AWS services like AWS IoT.
  • Providing proof of concept examples of AWS service offerings
Patterson, NY
Sr. Linux Administrator / IT Systems Engineer
  • Implement and support server infrastructure for global development, QA and high availability production environments.
  • Installation, configuration and administration of systems supporting internal and external web servers (Apache, Nginx) and web applications.
  • Administration and management of MySQL database servers and MySQL database clusters.
  • Developed a scalable lightweight system configuration management tools for mixed distribution (RHEL/Debian) environments using common unix tools (php, mysql, git, rsync, bash)
  • Manage system-level configuration across 600+ linux server nodes using a custom Puppet/CFEngine/Chef like tool.
  • Design deployment templates for Linux, Mac, and Windows servers. (Virtual and Physical)
  • Setup infrastructure monitoring and reporting (Nagios, Zabbix, Cacti, SCOM)
  • Automate various support tasks by means of scripting and tools like Rundeck (Bash, Shell, Ruby, Python, Perl, AutoIt, Powershell, etc..)
  • Proactive/preventive systems administration, security auditing and maintenance.
  • Design and implement disaster recovery procedures.
  • Execute planned global network maintenance work, minimizing impact to 24×7 services.
  • Managed linux administrators group responsible for 600+ linux servers.
  • Documents procedures and train new team members.
  • Troubleshoot a wide array of system, networking and hardware problems.
  • On-call after hours support.
IT Support Technician
  • Provided field technical support for desktops and mobile devices.
Phenix City, AL
Owner / IT Consultant
  • Provide consulting services and maintained the diverse IT infrastructure for small-medium sized business clients.
  • Integrating Linux/Mac machines into primarily Microsoft infrastructure.
  • Virtualization, VPN and backup solutions.
Auburn, AL
Scuba Diving Instructor and Divemaster
  • Taught students the physics of scuba diving and trained them how do dive safely.
  • Certified recreational divers from Open Water Diver up to advanced levels.
  • Led certified recreational divers on fun dives.
Auburn, AL
IT Support
  • Provided desktop technical support for both Windows and Macintosh operating systems.
  • Troubleshoot instructional technology problems in faculty/staff offices and in tech-enhanced classrooms, including but not limited to CPU, monitors, printers in a networked and stand-alone environment.
  • Install software, instructional technology and peripherals.
  • Maintain instructional technology environment.
  • Assist in maintaining information files/sources on important developments and issues related to instructional technology.
Salem, AL
IT Consultant / Support Technician / Webmaster
  • Desktop and server support for medium-sized business.
  • Installed and administered Microsoft domain controller. (Windows 2000 server)
  • Integrated various network capable industrial CNC machines. (Plasma cutter, Press brakes, Milling machines)
  • Renovated and maintained company website.
Quality Concrete Company
Phenix City, AL
Laborer / Finisher / Heavy Machinery Operator
  • Instructed and directed laborers.
  • Set forms, poured and finished concrete, and orders materials.
  • Operated jackhammers, saws, and drills to break up concrete and pavement.
  • Operated heavy machinery such as skid steer loader,backhoe and bulldozer.
  • Interpreted architectural and engineering drawings.
  • Estimate time and materials required.
Seale, AL
IT Support / Webmaster
  • Desktop and Server support for educational environment.
  • Installed and administered Microsoft domain controller. (Windows 2000 server)
  • Diagnosed, salvaged, and repaired computers.
  • Renovated and maintained district and school level websites.
Education
Certifications/Licenses
Apple Certified Technical Coordinator
Apple Certified Support Professional
Open Water Scuba Instructor

License # 28666

View Brandon Fiquett's profile on LinkedIn

More information available upon request.